Task 1

Some students like having a teacher who supervises them closely and frequently checks their work. Others prefer having a teacher who lets them work on their own and only occasionally checks their work. Which do you prefer?Explain why.

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Task 2

University to Limit Printing In Computer Labs

The university announced that, beginning next year, students using printers in the university computer labs will not be able to use more than 300 sheets of printer paper per semester. The university is trying to promote environmentally friendly practices, and it hopes that the new printing limit will keep students from wasting paper. Also, to help students stay under the limit, the default settings on the printers will be changed so that the printers will automatically print on both sides of a single piece of paper, instead of on only one side.

The woman expresses her opinion about the plan described in the article. Briefly summarize the plan. Then state her opinion about the plan and explain the reasons she gives for holding that opinion.

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Task 3

Role-Playing In Training Salespeople

To sell products, salespeople need to be skilled at responding to a customer’s doubts or objections during a sales transaction. Businesses can help prepare their salespeople to answer customer concerns by using a technique called role-playing. In this technique, the employee being trained plays the role of salesperson, while the trainer plays the role of customer, and they act out a selling scenario. This can help salespeople become more successful by learning to overcome the challenges they may face in an actual sales environment.

Explain how the example from the lecture illustrates the use of role-playing in training salespeople.

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