听力音频链接：

https://mp.weixin.qq.com/s/TPeiOaMeR2hNWtXSRj2SdA?token=1949114182&lang=zh_CN

Part 1

Listen to the audio and answer the questions below.

Questions 1‑10

Complete the notes below.

Write ONE WORD AND/OR A NUMBER for each answer.

Example Name: Anna Lumley

Telephone: 1 ____________

Date of arrival: 2 ____________

Address: 235, 3 ____________ Road, East‑sea

The total value of insurance: $4 ____________

Missing items:

‑ lamps and chairs (not expensive)

‑ furniture and 5 ____________

‑ a rocking horse, some 6 ____________ and fruit bowls

Items ordered:

‑ a clock

‑ a 7 ____________

Damaged items:

‑ the 8 ____________ needs to be replaced

‑ a 9 ____________ of one of the dining chairs is split

‑ four 10 ____________ were broken

答案及原文：