听力音频：
https://mp.weixin.qq.com/s/S87z4mCq5L4c164b3Ws2OQ?token=1642150680&lang=zh_CN
Part 1
Listen to the audio and answer the questions below.
Policy details
Name: Judie Smith
Reference number: 1 ________
Time of purchase 2 ________ ago
Current address: 120, 3 ________, Oxford
Postcode: 4 ________
Problems
The floor was wet because of the 5 ________.
The washing machine was out of control and the woman 6 ________ immediately.
The floor is made of 7 ________.
Arrangement for the repair work
-ask a 8 ________ to repair the washing machine
The repairman is available 9 ________.
The woman’s house is opposite the 10 ________.
答案及听力原文：
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