听力音频：
Questions 31-40
Complete the notes below
Write ONE WORD ONLY FOR each answer
A Survey on Good HospitalsResults of Questionnaire
The patients preferred to choose the hospital because of the free 31 ______ service provided.
A large proportion of patients vished the hospital to be 32 ______
Patients were concerned about 33 ______ of the hospital treatment.
Actions in the next year
Improvements on the website for local 34 ______ as well as hospital medical staff
The incentive to motivate the members of the staff
-
extra 35 ______ for staff’s success in work
-
considering the opinions of the 36 ______
-
enhancing the effectiveness of 37 ______ between patients, doctors, and staff
-
first-come-first-served system
Recommendation
A new unit would be built for those who are struggling with 38 ______ disturbance
A new ward would be proposed for those in need of 39 ______ surgery
The equipment is advanced enough to do the treatments
A better 40 ______ is needed to improve the efficiency of communication.
答案
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