听力音频：
Question 31-40
Complete the notes below.
Write ONE WORD ONLY for each answer.
After Action Review Process
Background
A way of evaluating during a project in order to make improvement
Developed by the 31 ______
Benefits
Not just for large projects, can also be used after:
-a staff meeting
-a 32 ______ incident
Develops better team communication because of the emphasis on 33 ______
What is an After Action Review
It’s a meeting that:
-concentrates on results and the 34 ______ from them
-encourages participation
-stresses the need to 35 ______ each other
Things to remember when conducting an After Action
Review
-Use an external facilitator
-To encourage participation, get the group’s thoughts in 36 ______
-Remember to use 37 ______ questions
-Make sure you follow up on ideas and provide 39 ______ for employees
-Remember to check the 40 ______ often
答案
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