听力音频：

Questions 21-30

Complete the notes below. Write NO MORE THAN TWO WORDS for each answer.

Research on Website Users

The main purpose of people using the Internet is to 21………..

The problem people worry about when using the Internet is related to 22………..

Groups	Main Users	Internet Application	Problems
Families	23………..	To share their everyday life on 24………..	Threats to personal information
Small companies	People who want something different	To sell products Lack of or provide after-sales 25………..	Lack of customers’ trust
Big corporations	Ordinary employees	To exchange information and get 26………..	Become less 27………..
International companies	Entrepreneurs	To get inspired from new 28 ………..	Hard to keep information confidential
Young networkers	Youngsters who like 29………..online	To organise events, e.g. to plan a 30………..	Safety threats