听力音频：

Questions 21-26

Choose the correct letter, A, B or C.

Why is rock music used as background music at music festivals? A It makes the event more memorable. B It suits the style. C It is easy to have an identity.
What did Susan think of her reference book? A It is a widely used textbook. B The content is practical. C It was updated recently.
Why did Susan apply the data analysis method? A It is required by the tutor. B She thinks it is interesting. C She thinks it is persuasive.
What is the research done by the University of Warwick about? A psychological influence of music B physical influence of music C various types of music
What is the study that the University of Sydney focused on? A the relationship between music and relaxation B the cause of anxiety C impact of jazz and classical music

What is the drawback of the research at the University of Iowa? A The kinds of people tested were not suitable. B The number of people used was too small. C The emotion of the people was not stable.

Questions 27-30

What does the tutor suggest them to do about each of the following problems?

Choose FOUR letters from the box and write the correct letter, A-G, next to questions 27-30

A buy new equipment

B ask IT technicians for help

C contact customer service

D divide workload

E find internet resources

F contact equipment department

G change the seat arrangement

27 lack of questions in questionnaire…………

28 noise in the headphone…………