听力音频：

Questions 11-16

Choose the correct letter, A, B or C.

What is the recommended starting time for tours? A early in the morning B before noon C evening
What do tour guides ensure that the tourists do according to the speaker? A They rest at any point. B They obey the timetable. C They talk to their guide before the tour.
The financial tip that the speaker gives to a tour guide is A to estimate the amount of weekly spending. B to inform the tourists of the latest information about foreign currency. C to accept cash from the tourists for tour fees.
The most important quality for a tour guide is A the mastery of foreign languages. B having medical skills. C the ability to cope with unforeseen occasions.
During the tour, the tour guide must A wear the same T-shirt. B wear hats. C bring flags.
What is true about the city wall tour? A There is no limit on visits. B The accessibility is controlled by officials. C Cycling is not allowed in any area.