听力音频：
Introduction of Ocean Edge hotel
Question 11–15 Choose a correct letter A, B or C for the following questions.
11 Why is the manager late for the meeting? A — help someone write report B — come back from hospital C — another job from head office
12 What does the manager expect from the new staff? A — better grade in courses of university B — enthusiasm of communication with the guests C — higher qualification of hospitality
13 When was the hotel founded? A — in the 18th century B — in the 19th century C — in the 20th century
14 How long have most staff stayed in the hotel? A — 1 year or less B — 5 years C — 10 years
15 What kind of guests increased now in the hotel? A — business guests B — tourist guests C — guests work in the town
Question 16-20
Label the plan below.
图片链接：
Write the correct letter, A–I, next to questions 16–20.
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Office
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Function room
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Main conference room
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Meeting room
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Restaurant
答案
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