听力音频：
Questions 11–14
Matching
A. should be done today
B. in a few days later
C. not his responsibility
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receive post …………………..
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answering phones……………….
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reading emails………………….
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update data……………………..
Questions 15–20
Complete the flow chart below
Choose SIX letters from the box and write letters A–H next to questions 15–20.
A. approved supplier list
B. authorization
C. contract
D. delivery notes
E. hard copy
F. invoice
G. order form
H. purchase number
I. schedule
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