听力音频：
Example：answer
Name: Jack Dawson
Address: 1. ______ Road, Exeter
Postcode: 2. ______
Telephone: work: 3. ______ home: 798662
Choose the correct letter, A, B or C.
4 What aspect of the flight does the man complain about?
A punctuality
B legroom
C temperature
5 What does the man think about the food served during the flight?
A It is not enough to eat.
B It is expensive.
C It has a bad taste.
6 What does the man think of the service of the staff?
A satisfied
B long wait
C bad attitude
Complete the sentences below.
Write NO MORE THAN TWO WORDS for each answer.
7 The man felt satisfied with ______ because it was quick.
8 During the flight, service ______ facilities helped him distract from other poor quality of the service.
9 As a gift, a 20% discount on the ______ fees will be offered.
10 The flight company also offers the man a ______ worth £20.
✅ 答案列表
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